Privacy Policy - K-Electric Duplicate Bill Checker

Privacy Policy

Last Updated: January 2026

1. Introduction

Welcome to K-Electric Duplicate Bill Checker ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

2.1 Information You Provide

When you use our service to check your K-Electric duplicate bill, you may provide us with:

  • Account Information: Your 13-digit K-Electric account number and consumer number
  • Billing Information: Information related to your electricity bills
  • Contact Information: If you contact us, we may collect your name, email address, and any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our bill checking service
  • To process your requests and retrieve your duplicate bills
  • To improve our website and user experience
  • To analyze usage patterns and website performance
  • To respond to your inquiries and provide customer support
  • To comply with legal obligations and protect our rights
  • To prevent fraud and ensure security

4. Data Storage and Security

We take the security of your information seriously. However, please note that:

  • We use SSL encryption to protect data transmission
  • We do not store your account numbers or personal information on our servers
  • Your bill information is accessed directly from official K-Electric systems
  • We implement reasonable security measures to protect against unauthorized access

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Protection of Rights: We may share information to protect our rights, privacy, safety, or property
  • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites, including the official K-Electric website. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request access to your personal information
  • Correction: You can request correction of inaccurate information
  • Deletion: You can request deletion of your information
  • Opt-Out: You can opt-out of certain data collection practices

To exercise these rights, please contact us using the information provided in the Contact section below.

9. Children's Privacy

Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our service, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

This Privacy Policy is effective as of January 2026 and applies to all users of the K-Electric Duplicate Bill Checker website.